FAQ
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| Required Documents |
| Q. |
Who should sign the MTA? |
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A. |
We require the signature of the authorized representative of your institute, such as that of the Dean, Vice-chairman, or Head of the Intellectual Property Department. Furthermore, the principal investigator should sign the "Name of Staff" field. |
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| Q. |
Do I have to mail the MTA? |
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A. |
Please email us a PDF or fax a copy of the draft MTA for our initial review. If accepted, we will then ask you to send two originals by regular mail. |
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| Q. |
Can you accept a purchase order form from our institution? |
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A. |
Unfortunately not. Please use the purchase order form from our website: Order |
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| Delivery of the Mice |
| Q. |
How soon can I expect delivery? |
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A. |
Expected delivery of the mice takes up to 1-3 months after receiving the necessary documents. |
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| Q. |
How soon can you send me the frozen embryos? |
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A. |
Expected delivery takes up to 1 month. |
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| Pricing |
| Q. |
What is the cost of one mouse? |
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A. |
A single mouse costs 10,800 JPY for a non-profit organization and 21,600 JPY for a profit organization.
Click here for further details |
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| Q. |
What is the cost of a breeding pair? |
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A. |
A breeding pair (one female and one male) costs 21,600 JPY for a non-profit organization and 43,200 JPY for a profit organization. |
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| Health Monitoring Program |
| Q. |
Who is the veterinarian and what is his contact information? |
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A. |
Atsuo Ogura, Ph.D., Fax: +81-29-836-9010, E-mail: animal@brc.riken.jp |
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| Shipment |
| Q. |
Which courier company do you use for shipment of mice? |
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A. |
We use World Courier to ship our mice overseas via their door-to door delivery service. |
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| Q. |
Can you give me an idea of the shipping costs? |
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A. |
It costs approximately 180,000 JPY for 1-2 boxes, but the exact cost depends on the weight, size, and destination of the package. The shipping costs are charged separately by World Courier. For more information, please contact World Courier directly. |
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| Payment |
| Q. |
Do you need my purchase order number before shipping? |
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A. |
No, your purchase order number is not necessary. |
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| Q. |
When should I pay for the mice? |
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A. |
We will send an invoice to your billing address immediately after shipping the mice. Please pay according to the instructions on the invoice. See our website for further information: Order |
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| Q. |
Can I use a credit card to pay for the mice? |
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A. |
Yes, you can. Please click the following links to obtain a password and print out the "Order Form B for the credit card payment" form:
Get Password
Order Form
After shipping the mice, we will email you a PDF copy of your invoice and the URL for instructions for credit card payment. Please click on the URL and follow the instructions to pay for the mice with your credit card. |
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| Other |
| Q. |
My colleague in the next laboratory has already obtained KO mice from RIKEN BRC. May I use them in my research project? |
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A. |
Please contact animal@brc.riken.jp. RIKEN BRC strongly recommends that you obtain the mice directly from our center to ensure quality. |
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| Q. |
Can you send me the genotyping protocol of the transgenic mice I ordered? |
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A. |
You can find and download the genotyping protocol of Tg and KO mice here:
"Genotyping PCR protocol" |
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 Go to Head |
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